Terms of Service

1. Introduction and Acceptance

Welcome to Apache Pizza ("we," "us," "our," or "Company"). These Terms of Service ("Terms") constitute a legally binding agreement between you and Apache Pizza regarding your use of our website located at apachiipiza.com (the "Website"), our mobile applications, and our food delivery and catering services (collectively, the "Services").

By accessing, browsing, or using our Website or Services, or by placing an order with us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, please do not use our Services.

Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have reached the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information when creating an account or placing orders
• Comply with all applicable laws and regulations

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our Website with a new effective date. Your continued use of our Services after such changes constitutes your acceptance of the revised Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "we," "us," or "our" refers to Apache Pizza, a food service business operating in Ireland.
• "You," "your," or "User" refers to any individual or entity accessing or using our Services.
• "Services" refers to our food delivery services, catering services, website functionality, mobile applications, and any related services provided by Apache Pizza.
• "Content" refers to all text, images, videos, audio files, software, scripts, graphics, interactive features, and other materials available through our Services.
• "Website" refers to apachiipiza.com and all associated subdomains and pages.
• "Order" refers to a request for food products or services placed through our Website, mobile application, or by phone.
• "Delivery Zone" refers to the geographic areas where we provide delivery services.

3. Use of Services

3.1 Permitted Use

You may use our Services for:

• Personal, non-commercial purposes related to ordering food and beverages
• Browsing our menu and restaurant information
• Placing legitimate orders for food delivery or catering
• Accessing your order history and account information
• Communicating with our customer service team

You agree to:

• Provide accurate, current, and complete information when placing orders
• Comply with all applicable local, national, and international laws and regulations
• Use the Services in a manner consistent with their intended purpose
• Respect the intellectual property rights of Apache Pizza and third parties

3.2 Prohibited Use

You agree not to:

• Use our Services for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction regarding online conduct or acceptable content
• Harass, abuse, or harm other users or our employees
• Attempt to gain unauthorized access to our systems, servers, or networks
• Introduce viruses, malware, or other malicious code
• Collect or harvest personal information about other users
• Interfere with or disrupt the Services or servers connected to the Services
• Create false identities or impersonate others
• Use automated systems or software to extract data from the Website
• Reverse engineer, decompile, or disassemble any part of the Services
• Transmit spam, chain letters, or other unsolicited communications
• Post or transmit any content that is offensive, abusive, or violates applicable laws

4. User Accounts

Registration Requirements

To access certain features of our Services, you must create an account. During registration, you must provide accurate and complete information, including but not limited to your name, email address, phone number, and delivery address. You are responsible for updating this information to keep it current and accurate.

Account Security

You are responsible for:

• Maintaining the confidentiality of your password and account information
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account
• Ensuring that you log out of your account at the end of each session

Account Limitations

Each person may maintain only one account. Multiple accounts by the same individual are prohibited and may result in account suspension or termination.

Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to violations of these Terms, fraudulent activity, or abuse of our Services. You may also terminate your account at any time by contacting us at [email protected].

5. Products and Services

Food Safety and Quality Standards

Apache Pizza is committed to maintaining the highest standards of food safety and hygiene. We comply with all applicable food safety regulations and standards in Ireland. Our kitchen facilities undergo regular inspections and our staff receive ongoing food safety training.

Allergen Information

We provide allergen information for our menu items to the best of our ability. However, please note that:

• Cross-contamination may occur in our kitchen facilities
• Suppliers may change ingredients without notice
• Menu items are prepared in facilities that process common allergens
• You are responsible for informing us of any allergies or dietary restrictions
• We cannot guarantee that any menu item is completely free from allergens

Product Descriptions and Pricing

We strive to provide accurate descriptions and pricing for all menu items. However:

• Product descriptions and images are for illustration purposes and may not reflect the exact appearance of delivered items
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• All prices include applicable taxes unless otherwise stated

Order Acceptance and Processing

All orders are subject to acceptance and availability. We reserve the right to:

• Refuse or cancel any order for any reason
• Limit order quantities
• Discontinue any menu item at any time
• Require additional verification for large orders

Order Modification and Cancellation

Orders may be modified or canceled only before they enter the preparation stage. Once preparation begins, orders cannot be changed or canceled. For cancellation policies and potential refunds, please refer to our Refund Policy.

Minimum Order Requirements

Delivery orders are subject to minimum order requirements that vary by delivery zone. These requirements will be clearly displayed during the ordering process.

Delivery Terms and Timing

Delivery services are available within our designated delivery zones during our operating hours. Delivery times are estimates and may vary due to factors including weather, traffic, and order volume. We are not liable for delays beyond our reasonable control.

Temperature-Sensitive Items

We take special care in handling temperature-sensitive food items during delivery. However, we recommend consuming delivered food promptly upon receipt to ensure optimal quality and safety.

Payment Terms

Payment is required at the time of order placement. We accept various payment methods as displayed on our Website. All transactions are processed securely through our payment processors.

6. Intellectual Property

Our Intellectual Property Rights

The Services and all content, including but not limited to text, graphics, logos, images, audio clips, video clips, digital downloads, data compilations, and software, are the property of Apache Pizza or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

The Apache Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Apache Pizza. You may not use such marks without our prior written permission.

Limited License to Users

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial use only. This license does not include any right to:

• Resell or make commercial use of the Services or their contents
• Collect or use product listings, descriptions, or prices
• Make derivative use of the Services or their contents
• Download or copy account information for the benefit of another merchant

User Content License

By submitting content to our Services (including reviews, comments, or photos), you grant Apache Pizza a non-exclusive, worldwide, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

Copyright Infringement

If you believe that any content on our Services infringes your copyright, please notify us immediately at [email protected] with detailed information about the alleged infringement.

7. User Content

Responsibility for Your Content

You are solely responsible for any content you submit, post, or display through our Services. This includes reviews, comments, photos, and any other materials you provide.

Content Standards

All user content must:

• Be accurate and truthful
• Comply with applicable laws and regulations
• Respect the rights of others
• Not contain offensive, inappropriate, or harmful material
• Not infringe on intellectual property rights
• Not contain spam or commercial solicitations

Content Moderation

We reserve the right to review, edit, or remove any user content at our sole discretion. We may also ban users who repeatedly violate our content standards.

No Endorsement

Apache Pizza does not endorse any user content and is not responsible for opinions, recommendations, or advice expressed by users.

8. Disclaimers

Service "As Is"

Our Services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the Services, including but not limited to:

• Accuracy, completeness, or reliability of content
• Availability or uninterrupted access to the Services
• Freedom from errors, viruses, or other harmful components
• Security of data transmission

Third-Party Content

We disclaim any responsibility for content provided by third parties, including but not limited to payment processors, delivery partners, and suppliers.

Professional Advice Disclaimer

Information provided through our Services is for general informational purposes only and should not be considered professional nutritional or dietary advice. Consult with appropriate professionals for specific dietary needs or restrictions.

9. Limitation of Liability

Maximum Liability

To the fullest extent permitted by law, Apache Pizza's total liability for any claims arising from or related to these Terms or the Services shall not exceed the amount paid by you for the specific order or service giving rise to the claim, or €100, whichever is less.

Excluded Damages

In no event shall Apache Pizza be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Personal injury (except where prohibited by law)
• Emotional distress

Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

10. Indemnification

You agree to defend, indemnify, and hold harmless Apache Pizza, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit, post, or transmit through the Services

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Apache Pizza. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.

You acknowledge and agree that Apache Pizza shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services available through such links.

We recommend that you read the terms and conditions and privacy policy of any third-party service that you visit or use.

12. Termination

Termination by Company

We may terminate or suspend your access to all or any part of the Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent or illegal activity
• Abuse of our Services or staff
• Non-payment of charges
• Violation of applicable laws

Termination by User

You may terminate your account at any time by contacting us at [email protected] or through your account settings.

Effect of Termination

Upon termination:

• Your right to use the Services ceases immediately
• We may delete your account and all associated data
• Outstanding obligations and liabilities remain in effect
• Provisions that by their nature should survive termination shall survive

13. Governing Law and Disputes

Applicable Law

These Terms and any disputes arising from or related to the Services shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law principles.

Jurisdiction

Any legal action or proceeding arising from or related to these Terms or the Services shall be brought exclusively in the courts of Ireland, and you consent to the jurisdiction of such courts.

Dispute Resolution

Before initiating any legal proceedings, we encourage you to contact us at [email protected] to attempt to resolve any disputes informally. We are committed to working with our customers to resolve issues in a fair and timely manner.

Time Limitation

Any claim or cause of action arising from or related to these Terms or the Services must be filed within one year after the claim or cause of action arose, or it shall be forever barred.

14. Changes to Terms

We reserve the right to modify or replace these Terms at any time at our sole discretion. If we make material changes, we will provide notice by:

• Posting the updated Terms on our Website
• Updating the "Last Modified" date
• Sending email notification to registered users (when appropriate)

Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for changes.

15. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Services, constitute the entire agreement between you and Apache Pizza regarding the Services.

Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Waiver

No waiver of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

Force Majeure

Apache Pizza shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Headings

The headings in these Terms are for convenience only and shall not affect their interpretation.

16. Contact Information